5071c

I e-filed my taxes with Turbo Tax.  I received a 5071c form and was unable to verify my ID online and have been trying for weeks to get through to someone on the phone with no luck. I'm wondering if anyone from Turbo Tax support can help me with this somehow. I'd really like to get this taken care of, obviously, and desperately need the return (paying expenses for my recently deceased mother's estate).

Thank you so much! 😊