After you file

I received my CP21B dated July 26, 2021 indicating my husband and I would be receiving a refund and it should be mailed in 2 to 3 weeks. Where’s my Amended Return shows it was completed on August 6, 2021. Still haven’t received our refund. Have tried to call the IRS number listed In the corner as well as the main number multiple times since then and always end up being told by the recording due to high volumes they can’t take my call at this time and to try again later or the next business day even though I call first thing in the morning. So I guess pretty soon if it doesn’t show up we will have to fill out the form to track a lost payment. Was going to do that with the Child tax credit because we didn’t receive the first one in July but then in August we received the second with a $100 tacked on to it. So instead of giving us the whole payment for July along with August they decided they would just add $100 to the next 5 payments. So nice of them to decide this for us. Would have rather had the whole payment for school clothes and supplies. So who knows what they’re doing with amended tax returns even though it said they would send out in 3 weeks and obviously aren’t from these posts.