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After you file
I received the Taxpayer Protection Program letter (5071c). I went online and created an account to verify my identity. After I entered my SS# and last 8 of my credit card it said thank you for identifying and creating a profile. I got the email that says I created a profile.
Then online it took me to the next page that says we can't help you through the online verification tool.
Is this because they already have my info now and I've been verified? Or is it because something else is wrong? It's confusing. I tried to call, but can't get through.
Any ideas?
‎September 10, 2021
10:53 AM