Rejection and refusal

I filed for a stimulus check this year, though I never did taxes before.. but my application was rejected. The thing is: my siblings are all in a similar situation, but received theirs immediately. I try to get back in touch to see if I messed up anywhere, but Turbo tax wouldn't let me back in my account for 2 days. What happened? Why was I kicked out? Is it still possible to receive anything?