I am trying to help my eldery mother who got a verification id from irs. i have tried to call their number for months from 7 am to 7pm and it constantly saying they are busy and call next business day. I tried her info online to do it online and that doesnt work (suprize when u need gov), frustrated and tired of it. Poor elderly shouldn't endure such, she has not received her return, has not got her stimulus check either, all pending this new scam of verification id that is not working. Local office are clogged and dont respond. I made apt 2 months ago to take her and got call that it was canceled. what to do? appreciate any advice!
