After you file

I can't verify online and have no way to get to a tax office. SO EVERYTIME I CALL ANY NUMBER I GET .....DUE TO HIGH CALL VOLUME YOUR CALL CAN NOT BE PROCESSED AT THIS TIME BLAH BLAH BLAH AND THEN IT DISCONNECTS ME. I EVEN CALLED THE ADVOCATE HOTLINE FOR HELP AND GOT THE SAME **bleep** MESSAGE?!!!? WTF I AM SUPPOSE TO DO? I BEEN TRYING TO GET THRU FOR MONTHS NOW