@ 01 14 1960 wrote:
My refund was sent to my bank on 11th still no pending turbo tax has to take their fees from refund is that the delay
Its 5 days today it was sent nothing pending in my account
If you chose to have your TurboTax fees paid out of your Federal refund, and if the IRS has released the funds, here's how you can check on the funds at the level of the third-party company SBTPG that handles that process to take out your fees.
Here's how you can use SBTPG's refund lookup tool.
Go to this page below and choose the "For Taxpayers" portal.
https://www.sbtpg.com/
On the next screen choose "Check with TPG."
SBTPG has a phone contact page at the following link. It also shows their business hours. Even when they are closed, you may be able to get automated info, or you can log in as above and use SBTPG's refund lookup tool.
https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
