@ Kashx also wrote: "I have still not received my tax return."
There are a lot of delays this year. Do you know if the IRS has actually released and sent your refund? Does this IRS "Where's My Refund" tool confirm it has been sent?
https://www.irs.gov/refunds
If your refund has been sent from the IRS, then it may be sitting in your Credit Karma Money Spend account if you chose that option, as described above.
However, there could even be another link in the chain if you also used the following service, which adds another layer of complexity:
How did you choose to pay your TurboTax fees? Did you pay upfront, or did you choose to pay them out of your Federal refund? If you chose to pay fees out of your Federal refund, then yet another intermediary bank is involved, through a company called SBTPG (Tax Products Group). If you chose that option, then the funds go from the IRS to SBTPG's bank where the fees are subtracted. Then SBTPG's bank would send the remainder of the funds to your Credit Karma Money Spend account at MVB Bank, if that's your situation.
If you chose that option to pay fees out of your Federal refund, we can tell you how to check on the refund at SBTPG's website using the SBTPG refund lookup tool. There you can see if they have received it and sent it on to your account at MVB Bank.
