I eFiled my wife and I's joint return, as well as my mother-in-law's single return more than 12 weeks ago but the refund status on IRS.gov still says our returns are still being processed. Everything I read on line says we should have received our refunds after 21 days with some exceptions. I don't believe either of return fits the exceptions. I can't get anyone at the IRS on the phone to find out what the problem is. What do I do?
