bpmcclure
New Member

After you file

To close the loop, I have solved this with your help and some tech guidance from an outfit called Zinstall.  Using Zinstall, I was able to restore the entire program from my Acronis backup, and it ran and updated right away.  But, I needed to activate it nevertheless.  This is where Costco came to the rescue.  I called and in about 15 minutes had an email with my activation code.  Voila!  TT activated, amended returns prepared and filed, activation code saved.

 

I am really impressed with the Zinstall program.  It was a a bit confusing to a non-techie, but with live chat and some no-fear gumption, I got it to work.  Kudos.