@ Kjgeorge4911 wrote:
I also think it’s really funny that some of these “community members” that are commenting are clearly intuit employees whose job is trying to “put people in their place” in the forum where we have every right to complain.
This time of year, after tax season, it's very unlikely anyone from TurboTax/Intuit will read comments in the user forum and rarer still for them to comment here. During tax season they do bring onboard part-time help hired seasonally to answer tax and program questions, and those posters will have an employee/expert "badge" next to their forum display name. The "Champ" badge you'll see displayed by some users represents an experienced long-time user, distinguished from an employee. Without other users responding in the community forum, then this time of year a user's comments would likely receive no response at all in this venue. A lot of people are helped each day by other users.
If you want to make your issue and dissatisfaction known to the folks at TurboTax, here's a way:
To contact the Intuit Corporate office, you can go to the page below. Just below the page's large title, you'll see a screen-wide blue banner that prominently says:
"Do you have a question, concern, or feedback about an Intuit product or service?"
There is a "Send an email" link with an arrow. It goes to a designated person in the office of the President of Intuit, and they supposedly will assign it to the right team for review.
NOTE: Do NOT send any sensitive personal data since that is regular email--not secure email.
https://www.intuit.com/company/executives/
