I recommend cutting the crap and getting to the heart of the matter.
I mailed my 2020 Form 4868 - Extension of time to file, with a hefty check, on the due date. I mailed it certified mail, and I can see from the tracking that it was received by my local post office (where I mailed it). That's it - trail goes cold from here. It's been two days short of one month. The check has not been cashed and the IRS has no record of receiving any 2020 filings from me.
You will not get help from USPS, so stop wasting your time barking up that tree. Yes, my situation was "resolved" too. Except not delivered.
My recommendations:
1) Keep and copy your certified mail receipt.
2) Track the certified mail details and print out any records you can find.
3) If you mailed a check, check with your bank to make sure it has not been cashed.
4) Call [phone number removed] and select 1 for English and 1 for making an appt. Be very patient. Sometimes they tell you they can't handle the call volume and hang up. Try again.
5) When you get through, get the advisor's name and badge number. Write it down, just in case you get cut off for some reason maybe you can track that person down.
6) The first question will be whether you want to make an appointment. The answer is YES, please.
7) The second question will be about the issue. Describe your situation.
😎 Apparently the purpose of the Make an Appt phone service is to avoid making appointments. And this is the best part – they will help you with your problem to reduce the number of in-person appts. Bingo!
The nice lady I got was able to grant an extension for me for 2020. Then she guided me to the online payment area so that I could make a payment.
I WILL NEVER SEND A CHECK THROUGH THE MAIL TO THE IRS AGAIN. Or to anyone that I can prevent.
I suspect that after I file my return, the IRS will notify me that I owe a penalty for sending the payment nearly a month late. This is where the documentation comes in. I'll need to respond by mail showing the certified mail receipt, the tracking info, etc. Maybe it will get me out of some of the penalty.
Good luck to you!
