@ Taxuserkr wrote:
I filed 3/28 and turbo tax showed “accepted” on 3/29, the irs website still says “Your tax return is still being processed. A refund date will be provided when available” on my refund status. I too have a simple, single return, no dependents.
"Still being processed" appears in the WMR tool if processing has been going longer than 21 days, and it most likely means your return has been flagged for manual review for "some" reason. The IRS is so backlogged with millions of returns that need some form of manual processing, however, that it can take a few weeks for them to review it. It's possible that you might get an IRS letter at some point saying it's been delayed or asking for more info, or questioning something in the return. Sometimes the return is pulled at random or may need a filer to ID verify.
Ironically, a few weeks ago the IRS was even short on printer ink, printers, and printer maintenance, etc. and thus was behind on even printing and mailing letters/notices.
The IRS is difficult to reach, but if you wish to inquire about the reason for your delay, here is the normal method to try to reach a live IRS agent. And I'll also tell you below how to reach the IRS Taxpayer Advocate Service, if needed, if you have an economic hardship.
IRS: 800-829-1040 (7AM-7 PM local time) Monday-Friday
When calling the IRS do not choose the first choice re: "Refund", or it will send you to an automated phone line.
- First choose your language. Then listen to each menu before making the selection.
- Then press 2 for "personal income tax".
- Then press 1 for "form, tax history, or payment".
- Then press 3 "for all other questions."
- Then press 2 "for all other questions."
- It may then ask for your SSN, but do not enter it. Just wait. If it asks for SSN a second time, still do not enter it.
- Then it will get "tired", and you'll get another menu. Choose 2 for "personal".
- Then in the next menu choose 4 for "all other inquiries", and it should transfer you to an agent but expect a long wait.
- I usually use a speakerphone so I can work on something else while waiting.
If you continue to have no luck reaching the IRS, you can try contacting the IRS Taxpayer Advocate Service for your area. They are especially prone to help if you have an economic hardship, or if there have been continued delays with lack of info from the IRS. At the following IRS website, find the USA map and click on your state, and it will give you the number of your IRS Taxpayer Advocate. If the Taxpayer Advocate can't/won't help you, ask them to transfer you to an an IRS agent. A couple of users reported that at least for them, that was a backdoor route to the IRS.
http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate
Also see this article for more info on how the IRS Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html
