@brookef41$ wrote:
Because I got an email that said they were paid in full.
When you choose to pay your TurboTax fees out of the Federal refund, that service is handled by an intermediary company (SBTPG) that receives your refund and deducts the fees before sending it on to you.
Did you just get the email recently?
Perhaps SBTPG has received the funds from the IRS and is in the process of sending the rest on to your bank account (or card.) This is a user community forum, so we won't know for sure here, but here's one way to check:
You can use the refund look-up tool at the SBTPG website.
At the page below, choose the "For Taxpayers" link.
https://www.sbtpg.com/
Then on the next screen choose "Check with TPG."
