I submitted an amended return on March 7, 2020. I was made to verify my identity on May 17, 2020, which I found crazy as none of my information has changed and I've recieved stimulus checks. I only had to file a return for 2020 to claim the Recovery rebate credit as my child did not recieve the $600 in December 2020. Today I checked the status of my amended return and it told me to Take Action! listed a phone number and extension 623. But no one ever answers. I always get a pre-recorded message stating "due to the topic I've selected no one is available to take your call. Please try again the next business day." I've been trying to contact someone for a couple of weeks now because this has already taken far too long. I can't correct an issue if I can't speak to someone. How do I get help resolving this?
