why doesn't a Turbotax rep call you? did you read that this is a PUBLIC FORUM. it's read by scammers and identity thieves. for that reason, your personal info isn't deleted. so no one from Turbotax will call. Turbotax has no way to make sure if it initiates a call that it's really you. would you like your personal info released to an identity thief?
the free version offers no support. if you have a paid version such as premium or self-employed, you can call but only during business hours.
5am-5pm Pacific Time (8-8 Eastern) Monday - Friday
