You cannot make any changes to your direct deposit information after your tax return has been submitted. Per the IRS, here are the options available to you when your routing number is not correct on your tax return.
- If the return has not already posted to the IRS system, you can ask them to stop the direct deposit. You may call them toll-free at 800-829-1040, Monday - Friday, 7 a.m. - 7 p.m.
- Generally, if the financial institution recovers the funds and returns them to the IRS, the IRS will send a paper refund check to your last known address on file with the IRS.
If you are unable to get the direct deposit stopped, you can read more about what to expect in regards to your tax refund below:
If you paid your TurboTax fees
using your credit or debit card and your refund was rejected by your bank,
it will take longer for you to receive your refund as it will be returned to
the IRS and issued via paper check. Per the IRS: Refunds that are not
direct deposited because of institutional refusal, erroneous account or routing
transit numbers, closed accounts, bank mergers or any other reason are issued
as paper checks, resulting in refund delays of up to ten weeks. Please see the following IRS link for
more information: https://www.irs.gov/uac/Refund-Returns
If you chose to pay your TurboTax fees
taken out of your refund, the
funds will be returned to SBBT and they will take out another fee and mail the
check. Check the status of your return on https://taxpayer.sbtpg.com/ - if it was rejected - you will be able to provide
SBBT your information and they will mail the check to the address listed on
your tax return. If
you want to contact NetSpend Visa, you can call the
toll-free NetSpend Customer Service Line
at 1-855-646-8848.
