After you file

I keep checking the IRS website and I am being told that my refund is still being processed after all these months. I did agree to pay turbo tax from my refund. but of course your company is saying they will deduct the payment although I have received nothing from the IRS, My last paycheck goes in on the 25th and that's it for the summer. It would be nice to know what's up with my refund, why am I paying for a job that is incomplete.