@casshall123
See this FAQ on why that happened:
FAQ: Why was my bank account auto-debited for the TurboTax fees?
https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...
You also said: "It also made me negative what can I do?"
Did you incur any overdraft fees? There is an appeals process with TurboTax Support to recover the overdraft fees (NSF, non-sufficient funds fee).
You will see a special phone number in the first paragraph of the FAQ I provided above. Phone and tell them you had an auto-debit that resulted in an overdraft. They should give you an incident number and tell you how to document you had an NSF fee from an overdraft.
Support hours are currently 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.
