I feel like I've tried every way 300x but you can do a detailed step by step in how you just did it? It seems like some of the buttons are different like 'start' buttons that I don't see.
Are you starting with a completed return or a blank slate before you hit "Amend a return (make changes) after it was filed and accepted by the IRS?
Do you also then go to Federal Taxes - Other Tax Situations - Amend a return - Start?
Then W-2 'Update'?
etc.
