Filed 2019 1040 via TurboTax on 4/14/2020. Got confirmation from TurboTax that IRS accepted return. My credit card shows IRS received my tax owing with the return. My tax transcript says no 2019 return filed, but acknowledges receiving the payment. It's now been 14 months since I filed, and still waiting. IRS rep tells me their records do not show a return was filed. IRS rep says most likely reason is IRS is behind in processing returns because of Covid, but can't tell me definitively.
