2020 Turbotax downloaded online such as Amazon does not allow people to amend their taxes. It's insane. I've spoken with 10 representatives for over a month and they don't know what to do. On the downloaded version when you try to amend a return, nothing is ever changed on the Form 1040-x doc after you add new W-2 (or whichever new information) so if you try sending it to the IRS, it will be a blank amended document. It won't even let you e-file because it doesn't recognize any changes. The representatives when you call don't know how to fix it. Literally insane and lawsuits will be coming when we can't amend our taxes and get fined. I've been trying for months and it's still not updated or fixed.
