After you file

The same thing every other rep says and more than 100 people on here say that the website tells them nothing(I agree) when you call the 888 number they either hang up on you or don't answer and still every 10 replies a expert (quote on quote) tells people to refer by to the 888 number or the website!!! At this point screw the money they pay you it doesn't work lady jeez. I understand you have a job to do and mouths to feed but clearly we want results that work not to keep hearing the same thing and beating the same dead horse.