RE: above issue,
I'm in the same boat. I tried calling, after a long announcement, they hung up on me. Due to the enormous amount of calls there is no one to take my call presently, the hold time is extremely long or whatever...., call back at another time.
Its times up time. What to do now? Does anyone really know? IDK what to do. write a letter to IRS maybe? Is there a live chat? Can someone at Turbo Tax help me verify my identity?, just trying to verify my identity so I can get my tax refund which will be another 9 weeks to receive after I verify my identity the letter says.
