@ Bussen86 wrote:
I desperately need the money and I can not get anyone on the phone to answer questions or explain.
Is there a local IRS office in your city that you can make an appointment to visit?
https://www.irs.gov/help/contact-your-local-irs-office
If you filed a 2020 paper return in March 2021, it will eventually still be processed even without an IP PIN, but they will still have to verify your identity at some point and will likely send you a letter.
Have you tried the IRS Taxpayer Advocate Service? They are especially prone to help if you have an economic hardship, or if there have been continued delays with lack of info from the IRS. If you have a hardship, stress that. At the following IRS website, find the USA map and click on your state, and it will give you the number of your IRS Taxpayer Advocate. If the Taxpayer Advocate can't/won't help you, ask them to transfer you to an an IRS agent. A couple of users reported that at least for them, that was a backdoor route to a live person at the IRS.
http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate
Also see this article for more info on how the IRS Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html
With a mailed paper return, there can be long delays for everyone, since there has been a huge backlog. The IRS is way behind in processing mailed paper returns. It can take it a long time to show up on the IRS website. You can occasionally check the IRS "Where's My Refund" tool, but be sure you are doing so correctly:
https://www.irs.gov/Refunds
