@Nancyzala , reading through your note , it is clear you are frustrated. But given that you have done all you can, perhaps, you should just sit still and wait for the IRS to come back to you. Since you did not receive all the Economic Stimulus payments, this should have been reconciled as part of your 2020 filing -- thereby getting a higher refund ( or reducing your taxes due ) -- please go over your return copy to make sure that indeed that is the case -- else you will need to file an amended return to clear this up. For an amended return you should wait till you know for sure that your original filed return has been processed.
Wish I had better suggestions.
Stay safe
pk
