I used Turbo Tax. I followed all of the prompts. I answered all of the questions properly. I filed electronically. Paperless. I'm due a federal refund. I already paid my state balance a month ago. This Tuesday I will be waiting exactly 2 months for my refund since my taxes were accepted by the IRS. Turbo Tax uses lobbyists and has connections at the IRS that can help prod them to finish Turbo Tax filed returns faster. I understand that the IRS is behind but they have computers and Turbo Tax efile system is supposed to make the filing easy and faster. (https://www.propublica.org/article/inside-turbotax-20-year-fight-to-stop-americans-from-fi[product k...). It's time to advocate for your customers.
