Timm59
New Member

IRS can't provide info on late refund

I submitted my return 4/23/21, T.Tax says that it was successfully submitted, and have not received my refund.

42 days later, IRS.gov says that they can't find my return based on my personal info (plus the approx submission date and refund amount) as follows from their site (all info double checked):

 

We cannot provide any information about your refund. Be sure to:

  • verify your filing date;
  • check with your tax preparer or tax software provider; or
  • verify you received your electronically filed acknowledgement e-mail.

If you filed a complete and accurate tax return, your refund should be issued within 21 days of the received date. However, processing may take longer under certain circumstances.