@Nancyzala , generally ,and assuming that nobody else has filed using your SSN-- by error or otherwise, IRS checks every return for a match using Social Security Admin data. Sometimes SSA has error in the file they supply to the IRS. So you need to contact SSA to get them to verify that you are a "live" person and then send that to the IRS.
I don't understand the reference to Manila, Philippines and Philadelphia. Are you saying that you e-filed your return from Manila but you are India NOW or are you saying that since IRS told you are already "dead", you tried to contact while you were in the Philippines and you also tried getting an answer from IRS Philadelphia but nothing has worked ?
I don;t know where in India you are , nor your immigration status but if you are US citizen/ Resident ( Green Card) , you could visit the nearest US consulate-- they have an IRS section where you may be able to get some guidance. I still suspect that you would have to contact SSA and get them to certify that you are indeed alive and well -- this will then allows the IRS to update their data and hence process your filed return.
Does that make sense ? Is there more I can do for you ?
