@mack823 wrote:
My federal was accepted by it's on April 2 it's now June 1st what is going on. When I check the IRS site it still says being processed no refund date available. Is this normal? My refund is directly deposited into my acct not being mailed. I have never waited so long? Help please.
While it's not "normal", it certainly is not uncommon this year, since the IRS has been mired down in processing leftover 2019 and current 2020 returns as well as stimulus payments and other duties they've been assigned when they were tasked with sudden and unexpected tax law changes.
If the WMR tool says "still" being processed, then the return has probably been pulled for manual processing for some reason that we won't specifically know in a user community forum. Only the IRS knows what all they are doing with your return.
Here's a long IRS article about the delays and some possible reasons. Expand the section that pertains to your situation.
https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue
The IRS prefers that people don't call and tie them up even more, but if you wish to do so, you may be able to get an IRS agent to tell you the reason for the delay, but it is hard to reach them.
IRS: 800-829-1040 (7AM-7 PM local time) Monday-Friday
When calling the IRS do not choose the first choice re: "Refund", or it will send you to an automated phone line.
- First choose your language. Then listen to each menu before making the selection.
- Then press 2 for "personal income tax".
- Then press 1 for "form, tax history, or payment".
- Then press 3 "for all other questions."
- Then press 2 "for all other questions."
- It may then ask for your SSN, but do not enter it. Just wait. If it asks for SSN a second time, still do not enter it.
- Then it will get "tired", and you'll get another menu. Choose 2 for "personal".
- Then in the next menu choose 4 for "all other inquiries", and it should transfer you to an agent but expect a long wait.
- I usually use a speakerphone so I can work on something else while waiting.
If you're having an economic hardship, we can tell you how you may be able to get assistance from the IRS Taxpayer Advocate Service.
