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After you file
Parker, If you go to your account on turbo it should say in the upper right when it was sent and when it was received. You said that they told you that they never received your taxes. When you go to IRS site to check for status it should say it's still be processing and would give you a date when sent. I been doing this since March. I don't get why they are saying that they never received your tax papers cause it was done by turbo and they would be the ones that sent them in. Or did you print them out and mailed them??
May 31, 2021
2:22 AM