@sihill wrote:
Yes I was on the phone with TPG and my bank. TPG collected bank processing and TurboTax fees. They keep saying it was not returned and they sent it successfully but my bank doesn't see anything pending since May 18th. TPG say they can't cancel it because it was successfully sent and my banking info was correct. I have been with TurboTax and Stash for years and never had a problem
"I have been with TurboTax and Stash for years and never had a problem."
You just introduced another variable you hadn't mentioned before. You just mentioned Stash. I know very little about that product, but just did some Internet searching. It appears to be an innovative product for both banking and investing small amounts. It's not clear how you choose to receive the deposit in Stash. Does it go to a Stash debit card, to a brokerage cash account, or what? If you have both types of accounts, could it have ended up in the other cash account?
Interestingly, Stash is a banking service powered by Green Dot. TPG is also a Green Dot company.
