This is frustrating! I called the number shown and the outgoing message is asking for an ID (I gave the case number because that's all I had) and I had only 3 choices - Refund / Stimulus or something else. I tried Refund and Something else and nothing. I also started a chat and waited over 30 minutes and nothing. This is very, very frustrating.
Turbotax wants their money but I want my money from the IRS as well (getting nowhere with the IRS either!), I got the higher TurboTax so I would have help but I'm getting nothing but yet they are going to Auto-Debit my account when I don't have enough to even pay my mortgage! I planned everything around getting my refund, at least!!, within the 6 weeks knowing I have friends/relatives that filed "after" me or "mailed" their returns with the USPS or UPS and have received their refund. The IRS doesn't even answer their phone and one time on hold for 90 minutes, all I got was "If you don't receive it in 2 weeks, call back" from her; now I can't get anyone!!
