they are still up to it, wish i had read this issue 2 months ago, i have called and been given the run around. their phone lines suck you cant hear the person talking, they give different answers to my problem or just hang up on me. This has caused so much stress and worry! My card worked.. was working fine.. then boom.. cant log into their online cuz account doesnt exist. call the da*n number and you cant get past the last 4 card because well they deleted it. now reading all these feeds infuriates me even more that this is a known issue. all 13 people i attempted to conversate with acted like i was nuts and everything is fine or well we closed it because negative balance. i get a new card each year because they dont give the option to refill last years cards. NEVER AGAIN! lost this 10 year customer!
