Hi Dawn,
I never received a notice of change to my Federal Tax Filing nor any communication from TurboTax. My return took nearly 3 months to receive after filing through TurboTax. I tried to reach out to both TurboTax and the IRS status website to understand why the funds had not yet been released. When I finally received my disbursement it was less than what TurboTax stated I should receive. The IRS's website showed a list of possible reasons why, for which most didn't apply to me. I reported everything correctly so the only other option was that the TurboTax system miscalculated my return. When I tried to reach out to speak to someone both via the live chat and actually calling I couldn't receive a live person. The phone system is stuck on a circulating IVR that keeps bringing the caller to the same question series without transferring to a person. So I am really frustrated and the only responses received via community posts from TurboTax agents are standard content responses that don't answer why I can't speak to someone to understand why TurboTax got my tax refund wrong.
