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Email - Balance Due for Turbotax Services
Hello Team,
I received the email that I had to pay the processing fee because I used the refund processing service for my refund and it appears that the IRS is backlogged. The fee could not be deducted from my federal return. I paid the fee and I still have not received my state return. I checked my state's refund status site and it was released back in the beginning of April. Does this mean that the Refund Processing Service's Banking Partner is holding my state tax return until the fee is paid? I just paid the fee and I'm also wondering how long it would take for the refund to be released to me?
Thanks for your time....---Jeff---
May 19, 2021
4:49 AM