After you file

Yes, everyone I know that used H&R Block or an individual CPA have not had these kinds of delays.  I have used TurboTax for 12 years with no issue, but this demand of payment before our refunds are received makes this my last time.  I would rather pay a private CPA $100 upfront ---at least I'll be expecting that payment ----  and be pretty certain that he's up on the latest info, and instead of sending "no reply" emails, he will COMMUNICATE with me.   It's a shame there are so many delays --- TurboTax can also be patient.