I am a day late in paying my Indiana State Tax and will be charged a late fee from the State because of using Turbo Tax to file my State taxes. Turbo Tax Software 2020 on 17 May 21 said Complete for Federal and State. I paid $25 for Turbo Tax to process my State Taxes. The Turbo Tax software said complete for both Federal and State. Next day I get an email from Turbo Tax saying "Mail in State Tax Payment with Payment Voucher".
So is the Turbo Tax message for 2020 Taxes Due or for 2021 Tax Estimates?
#1) The Vouchers in the ate Filing are for 2021 Estimated Tax... so am I to pay both 2021 and 2020 or only one?
#2) After doing an Internet search there is a PFC "Coupon" in the State Tax Package to pay 2020 Tax Due.
A "Coupon" is used to mail in 2020 Tax Due or one can use the Online Indiana Tax Payment system.
The Turbo Tax email and Software say nothing about Paying taxes due for 2020 the day of 17 May 21 nor did it say anything about paying the day after 17MAY21. When I finalized my taxes and Turbo Tax said "COMPLETE". The email from Turbo Tax says pay the Voucher which is 2021 Estimated Taxes.
So now I will be charged a late fee and I also paid Turbo tax $25 to take care of my State taxes. Turbo Tax is the so called experts. So far things Turbo Tax does not know: 1) Turbo Tax can't process the Indiana State Tax Due for the Tax Payer from the Tax Payer's provided cash account. 2) The difference between a Voucher and a Coupon. 3) A simple message to the Indiana Tax Pay when finalizing State Turbo Tax that the tax payment requires the Tax Payer to pay by email or electronically BEFORE 17MAY21.
So, Turbo tax owes me the following:
1) Full Refund of the $25 I paid to process the State Taxes:
- Why? Because you did not process my 2020 State Taxes like you said you would.
2) All penalties changed by the State to the Tax Payer because of paying a day late.
- Why? Because your software said I was complete.
- Why? Turbo Tax took my account information to pay the State but failed to do so.
- Why? Turbo Tax gives the messages all is OK and paid in both the software and the email confirmation.
- Why? Even the Turbo tax email message after the fact is wrong, it's says use the vouchers.
Please tell me how you will pay me at.... [email address removed]
This mistake is on you.
So: Is my Federal Tax Payment all %&^$-Up also?
