After you file


@ pchen01 wrote:
I reported my taxes in April and I have been waiting over one month! I am STRONGLY feeling I was cheated unless they give the bonus to me IMMEDIATELY!

I didn’t see my bonus and I waited one more week. Still Nothing! I am feeling I was cheated probably!


So you filed and opened the Credit Karma MoneySpend account prior to April 16 and had an expected May 10 payment date for the bonus?

Phone the Credit Karma Money Spend customer support and see if you met all the criteria for their offer as mentioned above.  If you did, then ask them to explain why you haven't received it.     If you have a MoneySpend account with a Credit Karma Visa® Debit Card, you can contact them using the phone number on the back of your Card.

 

I also left info in a comment above on how to reach TurboTax Support above, but they may tell you how to phone Credit Karma Money Spend support, but maybe they will have a contact method for Credit Karma Money Spend support.