I mailed my Federal tax return Mar 8, 2021. I certified the mail and according to the tracking, it was received by the IRS Mar 17, 2021. However, given that it has been 2 months (as of today), and I still have not received my return, I was curious if anyone had any ideas on what I should do. So far I have tried the following to check the status:
1.) Went to https://sa.www4.irs.gov/irfof/lang/en/irfofgetstatus.jsp and put in my info, the status says:
"We cannot provide any information about your refund. Be sure to:
- verify your filing date;
- check with your tax preparer
If you filed a complete and accurate tax return, your refund should be issued within six weeks of the received date. However, processing may take longer under certain circumstances."
I would have thought by now it may have said "received" or "in-process" or "under-review" but there is no record at all that they have received it.
2.) I have also called the IRS number ([phone number removed]) to check, which basically the prompts to check it are identical to the website, and the automated system says they have no information on my return status.
3.) Calling the IRS number (same as above) and following different prompts to speak to a person, but every time it comes back and says "Sorry, due to extremely high call volume, we are unable to take your call. Please try again on another business day". Then they hang up on me... I have tried doing this 5 or 6 times (different days of the week) and same result every time.
I'm concerned that the IRS hasn't even received it, despite the certified mail saying they have. I would have thought after 2 months that they'd have something to indicate they got it.
Does anyone have any ideas what I should do? Appreciate any help at this point.
