rjs
Level 15
Level 15

After you file

@ChrisGA 

As VolvoGirl said, we have not heard of anyone else having their 1099-G completely deleted as a result of the recalculation. Is it possible that you have more than one TurboTax Online account, and you are not looking at the same account that you actually filed from? It's very common for people to have more than one account, often without even realizing it. Did you at any time do a preliminary or what-if return in a different account, perhaps early in the filing season?


Please follow the instructions in the FAQ at the following link to get a list of all your accounts. If you have more than one email address, do it for each address. Then sign in to each one of your accounts and see if your correct tax return is there. Before you start this procedure, make sure you are signed out of all your accounts, including the one you are using here in the Community. You can access the FAQ without being signed in.


How many Intuit Accounts do I have with TurboTax?