If you had no TurboTax fees, then the deposit involves only the IRS and your bank.
First view or print your return and look at the deposit information to be sure the account and routing numbers were correct.
The IRS says wait up to 5 days before contacting your bank due to variations in different bank processing times/procedures. You can ask your bank if a direct deposit was attempted and refused.
If after 5 days, your bank still says they didn't receive it, you can phone the IRS to verify where they sent the funds.
IRS: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri
Listen to each menu before making the selection.
First choose your language. Press 1 for English.
- Then do not choose the first choice re: "Refund", or it will send you to an automated phone line.
- Instead, press 2 for "personal income tax".
- Then press 1 for "form, tax history, or payment".
- Then press 3 "for all other questions."
- Then press 2 "for all other questions." It should then transfer you to an agent, but there is likely to be a long wait.
I usually use a speakerphone so I can work on something else while waiting.
