That’s what I have a problem with. Why charge you customers when we haven’t even received our refunds yet & it’s not just because of the IRS, because I know a lot of people who have children & claimed EIC CCTC & etc & got their refund back. I started my return back on February 12th & because I had some things I wasn’t sure about I opted for TurboTax Live & got an agent to help me & go over everything because of the changes this year. Now I understand they have a job contracted or otherwise doesn’t matter but it’s a job. However, the job they were hired for isn’t complete! Why pay for some work that CLEARLY IS NOT FINISHED? I can’t get paid for taking someone half way to their destination… I won’t get paid until I complete the job! Like am I the only one who finds that messed up especially with the financial hardships that have been plaguing the U.S.! Like come on that’s truly not fair. I don’t know, I’m going to have to really give this some thought about how I’m going to file next year honestly. Because I barely worked last year because of the Pandemic? I barely worked 3 months, I barely made $600 from my main part time work & haven’t gotten my return but TurboTax wants their $194.50 when it clearly shows I was charged $194 but even with that I’m trying to figure out why that price is so high especially when you didn’t get your taxes back within the timeframe TurboTax says you’ll get it back. All this is frustratingly horrendous & mind boggling
