The date TurboTax gives you is estimated; we have no control over how long it will actually take to process your tax return. The IRS issues refunds, not TurboTax. This means that we can't say for sure why you haven’t received your refund if it's been longer than 21 days since you e-filed. You'll have to speak directly to IRS to find out more about the delay.
When to contact the IRS
What makes refunds late?
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