My efile has been repeatedly rejected by the IRS, and thus the state. The error message is:
"The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records."
Some information may be helpful.
(1) I have reviewed a saved copy of my 2019 tax return. I've gone to the IRS website and downloaded a transcript of my 2019 tax return. The 2019 Adjusted Gross Income entered is correct.
(2) I have no idea what my PIN was from 2019. I'm not sure I ever created or was given a PIN. I vaguely remember starting the efile process in 2019, but I ended up mailing the return.
(3) My return was filed in June of 2020, but not processed until 2021.
(4) I have read other similar threads, and tried submitting with an AGI of 0. Still rejected.
Does anyone have a solution? The backlog in processing mailed in returns last year created delays with refunds and issues with stimulus payments. I would like to avoid that if I can. Thanks for your help.
