@SusanY1
I can tell you specifically the error resides within the new tax law that allows people utilizing the standard deduction to be able to also claim a small amount of Charitable Contributions. (Line 10b on the Federal form 1040). The program works perfectly for the federal form, however the formula is specifically messed up when filing the New York State IT-201 form:
The Software correctly takes the value which would be entered on line 18 of IT-201 2020 (which is a value copied from the Federal 1040 form line 10b). The programming also correctly subtracts this value from line 17 of IT-201 to come up with the correct Adjusted Gross Income on line 19. The Mathematical mistake happens when calculating the Taxable Income on the NYS From IT-201, line item 37. The program subtracted the Standard Deduction (line 34) from line 17....[This is the error] when it should have subtracted the Standard deduction from the AGI (Line 19). This results in a Taxable Income value that is an incorrect dollar amount. (Specifically greater by a value equal to the Charitable Contributions claimed, aka line 18). This in turn uses this incorrect value to calculate the amount of NYS tax owed (line 46) making this value too high.... and results in an error in the total refund amount (line 77) causing any NYS customer whom claimed Charitable Contributions along with the Standard Deduction to receive a refund that is lower than the value they should actually receive.
The token # you requested is 847913.
I hope this information proves to be useful to your programmers. (and subsequently all New York customers utilizing your software that would have a similar situation).
