After you file

You are doing the right thing in such unexpected circumstances. Here are some more tips to help: There are different types of transcripts. To see everything, payments and refunds issued, etc., get Record of Account transcripts.

It may be useful to contact a local IRS taxpayer advocate. Be forewarned that others are reporting long hold times if they get through at all.

• Other options to contact the Taxpayer Advocate Service online are at: Taxpayer Advocate Service Contact Us. 
• Consider asking the Taxpayer Advocate whether Identity Protection PIN(s) are needed.
  • For more information, see: How do I get my 6-digit IP PIN?
• For more information, see: Topic No. 104 Taxpayer Advocate Service – Your Voice at the IRS

If needed, some more TurboTax resources: 

What to do if you suspect tax-related identity theft

What Is Stolen Identity Refund Fraud? - TurboTax Tax Tips & Videos

Identity Theft: 7 Steps to Reclaiming Your Identity and Keeping it Safe - TurboTax Tax Tips & Videos

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