@TH-3
As you can see form the discussion above, this is an IRS/USPS issue - TurboTax has no control over it.
As you know, it is very difficult to contact the IRS and the USPS because of (1) the pandemic, (2) huge backlogs of work, (3) the year 2020 in general...
Since the IRS is a federal agency and the USPS gets money from Congress, you might contact your own congressperson's office. Queries from a Congressman/woman sometimes has salutatory effects on government agencies in terms of finding things and cutting red tape.
At the least, this may help remind your congressional representative to stop cutting the IRS' budget.
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