DawnC
Expert Alumni

After you file

If it shows ''in process'', that means that only the IRS knows what the delay is, unfortunately.   They are reviewing something on your return, but that something could be anything.  You can either try contacting them or wait for correspondence that will arrive by US mail.  

 

Tax Season Refund Frequently Asked Questions - Link lists possible reasons for the delay.    @Arlene915

 

Here is a link to a thread that details how to go through the automated phone prompts to reach a live representative.  The steps may save you some frustration.   You can also search for a local IRS office in your area.  It may be easier to contact a local representative than using the main phone number.    You can use the ''make an appointment'' option even if you have no intention of going to the office, but that may get you a live person on the phone (making appointments at most locations is NOT automated) that can provide you some info.   They have access to the same information.  

 

You can check your fees by clicking on Tax Tools on the left.   Then choose Tools and from there, click on My Fees.   This should show a breakdown of the fees you are incurring.    What fee are you asking about?   

 

The IRS issues refunds, not TurboTax. This means that we can't say for sure why you haven’t received your refund if it's been longer than 21 days since you e-filed. You'll have to speak directly to IRS to find out more about the delay.

 

When to contact the IRS  -  use the contact options above to speak with a live representative if you decide to contact the IRS.

What makes refunds late?

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