I've called the number on the letter and I've tried to verify online it keeps telling me I'm not valid... I've used every address I've lived at in the past 7 yrs and it still locks me out for 24 hrs. This is crazy and the phone number is just an automation. I don't believe the lines are as busy as they claim it's just something for them to put on the phone because they don't want to accept calls...I'm not buying this we have an abundance of calls...whatever then you'll penalize us for not doing something but we can't reach you. Make it make sense... Terrible customer service!
